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We'd like to set analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

\r\n","cookies":["_ga","_gid","_gat","nmstat","_clck","_clsk","CLID","ANONCHK","MR","MUID","SM"],"onAccept":"function(){(function(c,l,a,r,i,t,y){\r\n c[a]=c[a]||function(){(c[a].q=c[a].q||[]).push(arguments)};\r\n t=l.createElement(r);t.async=1;t.src=\"https://www.clarity.ms/tag/\"+i;\r\n y=l.getElementsByTagName(r)[0];y.parentNode.insertBefore(t,y);\r\n})(window, document, \"clarity\", \"script\", \"hrvj90hh34\");}","onRevoke":"function(){}","recommendedState":false,"lawfulBasis":"consent"}],"excludedCountries":[],"debug":false,"setInnerHTML":true,"wrapInnerHTML":false,"mode":"GDPR","acceptBehaviour":"all","closeOnGlobalChange":true,"notifyDismissButton":true,"sameSiteCookie":true,"sameSiteValue":"Strict","iabCMP":false,"statement":{"description":"For further information see our ","name":"Cookies page","updated":"15/09/2022","url":"https://www.angus.gov.uk/cookies"},"ccpaConfig":[],"accessibility":{"accessKey":"C","highlightFocus":true,"overlay":true,"outline":true,"disableSiteScrolling":false},"text":{"title":"Our use of cookies","intro":"\r\n

We use necessary cookies to make our site work. We'd also like to set analytics cookies that help us make improvements by measuring how you use the site. These will be set only if you accept.

\r\n","acceptRecommended":"Accept Recommended Settings","acceptSettings":"Accept analytics cookies","rejectSettings":"Reject analytics cookies","necessaryTitle":"Necessary Cookies","necessaryDescription":"

Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

\r\n","thirdPartyTitle":"Warning: Some cookies require your attention.","thirdPartyDescription":"

Consent for the following cookies could not be automatically revoked. Please follow the link(s) below to opt out manually.

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We use cookies to optimise site functionality and give you the best possible experience.

\r\n","accept":"I Accept","reject":"I Reject","settings":"Cookie Preferences","closeLabel":"Save and close","cornerButton":"Set cookie preferences.","landmark":"Cookie preferences.","showVendors":"Show vendors within this category","thirdPartyCookies":"This vendor may set third party cookies.","readMore":"Read more"},"branding":{"fontSizeTitle":"em","fontSize":"em","toggleText":"#ffffff","toggleBackground":"#444444","buttonIconWidth":"px","buttonIconHeight":"px","removeAbout":true,"rejectText":null,"rejectBackground":"","closeText":"","closeBackground":"","notifyFontColor":"","notifyBackgroundColor ":""},"locales":[]}

Agenda Item No 11 - Report No 416/16 - Review of Complaints Handling Procedure