Changes to recycling centre booking system

Monday 9 October, 2023

Update, Friday 20 October: In response to enquiries, we can confirm you won’t need to book in advance if visiting a recycling centre in a mobility vehicle

Changes are being made to improve the way commercial and commercial-style vehicles will access our recycling centres.

From 1 November 2023 we are introducing a fully electronic system for commercial waste disposal that will mean customers will no longer have to print out their commercial waste tickets.  When a commercial customer books their slot using the online booking system for their visit to a recycling centre, they will also log their disposal ticket reference number.  When they arrive at site their visit will be checked off by staff using a mobile device and following their visit the customer will be emailed their Waste Transfer Note, a document that is legally required to prove proper disposal.

Customers will still be sent their tickets electronically; however site staff will now have access to live information allowing them to close off the ticket once it’s been used without any paper changing hands, making the system easier for both customers and the site staff.

Those with tickets purchased prior to 1 November will still be able to use their ticket reference number to book online.

In addition to this, changes will be made to the type of vehicle that is required to book.  We currently require larger vans and trailers to be booked in for visits to recycling centres and as of the 1 November, this will be extended to small vans and pick-ups.  This means that all commercial-style vehicles will be required to book, allowing us to monitor vehicle usage to ensure that commercial waste is not being illegally disposed of, with Angus taxpayers footing the bill. 

Of course, we understand that some people use such vehicles for domestic purposes. They can still dispose of their household waste free of charge, however they will be required to book their visits. 

Full information and how to book through the online system can be found on our website at www.angus.gov.uk/recyclingcentres